Technical Account Manager

Preferred

• GRC Domain Grounding: Practical familiarity or conceptual mastery across core Governance, Risk, and Compliance frameworks (such as NIST, ISO 27001, SOC 2, or regulatory privacy layers like GDPR).
• GTM Ecosystem Literacy: Extensive experience with modern tech stack tooling ecosystems, specifically Salesforce, Slack, Gong, Planhat, or closely adjacent customer retention and pipeline management tooling layers.
• AI Literacy Inquisitiveness: Active exploration and personal utilization of generative AI assistants (e.g., LLMs). You are leveraging these tools to optimize your daily technical copy writing, scale technical document ingestion, or automate operational workflows.
• Enterprise SaaS Problem-Solving: Experience supporting large-tier, multi-threaded enterprise accounts with complex stakeholder corporate structures and historical delivery risks.
• The anticipated base salary range for the role is $100,000 - $125,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate s qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
• Hybrid Workplace
• Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.