We're hiring an Account Manager to own strategic customer relationships and drive measurable business outcomes across a portfolio of accounts. You'll ensure customers maximize value from our payroll and tax solutions while identifying opportunities for growth and expansion. You'll serve as the trusted advisor to your customers, combining deep product expertise with business acumen to influence their success and drive retention.

Drive revenue across your book of business by owning retention, expansion, and growth.

Hit and exceed a quarterly expansion target by taking deals from opportunity identification through signed contract

Run structured QBRs with customers to review health metrics, surface expansion opportunities, and advance active deals

Proactively identify churn risk through health monitoring and execute targeted interventions to protect gross retention

Develop a deep understanding of customer business needs to deliver consultative guidance that ties Warp's product suite to their operational goals

Collaborate cross-functionally with Support, Product, and Engineering to resolve complex issues and advocate for customer priorities

Account Manager

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Warp

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