As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field.

You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.

This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 25%.

Lead and grow a team of FDE delivering production systems with frontier models

Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality

Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community

Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices

Use judgement to distinguish what requires action and what does not

Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback

Define how we staff and support field teams that can scale without added complexity

You might thrive in this role if you

Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers

Manager, Forward Deployed Engineering

Responsibilities

Qualification

Required

Benefits

Company

Openai

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