Manager, Sales Desk

Montpelier, VTfull timeOn Site

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mid

$60k–$87k

H1B: no

Nationallifeinsurancecompany Manager, Sales Desk at National Life Group leads a team of Internal Sales Specialists supporting life insurance and annuity sales. Responsible for coaching, developing, and directing the team to deliver sales support and service quality.

Responsibilities

Lead, coach, and develop Internal Sales Specialists supporting life insurance and annuity sales activity
Set clear performance expectations and provide ongoing feedback, coaching, training, and performance management
Build team capability through quality review, development planning, and continuous learning
Promote a market-connected, distribution-focused mindset reflecting field priorities and agency needs
Partner with external sales teams, field leaders, agencies, and Distribution leadership to align Sales Desk activity with business goals
Gather and synthesize feedback from agents, agencies, field leaders, and sales partners to identify trends, barriers, and opportunities
Translate field and market insights into coaching priorities, team training, sales enablement, and process improvements
Collaborate across Distribution, Operations, Marketing

Qualification

Bachelor's degree5 years of salesDemonstrated ability to coachAbility to work in a fast-pacedUp to 10% travel requiredExperience leading a sales deskKnowledge of life insuranceExperience with CRM toolsAI Proficiency Expectations

Required

Bachelor's degree.
5 years of sales, sales support, distribution, financial services, or related experience.
Demonstrated ability to coach, develop, or influence others in a professional setting.
Strong written and verbal communication skills.
Ability to work in a fast-paced, changing environment.
Up to 10% travel required.

Preferred

2 or more years of people leadership or team leadership experience.
Experience leading a sales desk, internal sales team, distribution team, or relationship management function.
Knowledge of life insurance, annuity products, financial services distribution, or independent agency models.
Experience with CRM tools, including Salesforce.com.
Demonstrated ability to use field feedback, business insights, and performance data to improve sales execution and partner experience.
Strong ability to build relationships across field sales, internal partners, and leadership teams.
Experience developing high-performing teams through coaching, training, accountability, and development planning.
AI Proficiency Expectations: