Sentry Senior Technical Program Manager at Sentry leads cross-team AI platform delivery, managing dependencies and release readiness. This role shapes TPM function and improves engineering change processes across teams.
Responsibilities
Sentry’s AI capabilities span infrastructure, product features, design, and data ingestion. We’re hiring a Senior Technical Program Manager to connect this work across teams, helping them make decisions, manage dependencies, and deliver a cohesive product experience.
Our AI/ML team is building a modular platform for model routing, agent execution, and evaluations. Issues Platform owns customer-facing experiences such as issue details, activity feeds, and notifications. Product Design shapes how these experiences work together, while Ingest provides the underlying data pipeline.
You’ll lead the program across these teams: clarifying ownership, sequencing work, managing integration risks, and coordinating release readiness. You’ll partner with team leads to connect their plans and resolve gaps between roadmaps.
You’ll also improve how engineering changes reach teams across Engineering, Product, and Design, along with Documentation and Support. Your goal is a lightweight process giving partners the information and preparation time they need before changes reach customers.
You’ll join an early TPM team and help shape how the function works at Sentry. Success means helping teams deliver together through technical judgment, clear communication, and practical coordination.
This role is based in San Francisco, with three days per week in the office.
Connect roadmaps across AI/ML, Issues Platform, Product Design, and Ingest into a shared delivery plan.
Sequence platform capabilities, product features, and design work so teams address dependencies before they delay a release.
Help teams assign accountable owners, resolve open decisions, and communicate commitments.
Partner with engineering and product owners to define release readiness, including evaluation results, staged rollouts, eligibility, and access requirements.
Bring ingestion and reliability dependencies into roadmap discussions so teams understand the risks behind delivery commitments.
Drive risk mitigation with clear owners, contingency plans, and timely escalation.
Qualification
A track record of managing dependenciesClear written communicationShipping AI/ML or LLM-backed featuresWorking with data pipelinesMake work visibleRaise risks early
Required
Experience leading complex technical programs from problem definition through launch.
Experience coordinating delivery across multiple engineering teams with separate roadmaps and leadership.
Technical understanding to review design proposals, discuss architectural tradeoffs with engineers, and identify integration risks and downstream effects.
A track record of managing dependencies, driving risk mitigation, and adapting plans as conditions change.
Experience creating or improving processes which teams adopted and sustained.
Clear written communication, including program updates, decision records, and escalations with explicit next steps.
Experience building alignment across engineering, product, and design through sound judgment and follow-through.
Relevant experience might come from technical program management, software engineering, or another role involving ownership of cross-team technical delivery.
Preferred
Shipping AI/ML or LLM-backed features, including evaluations, quality checks, and staged rollouts.
Partnering with product design to coordinate design and engineering work.
Working with data pipelines, ingestion, or streaming infrastructure.
Building developer tools or technical B2B products.
Improving release communication across engineering, documentation, and support.
Experience in every preferred area is not required.
Make work visible. Keep plans, ownership, decisions, and next steps clear and current.
Raise risks early. Give teams time to respond before delivery is affected.
