Breakmark The Forward Deployed Engineer at Breakmark builds integrations and AI workflows tailored to client supply chain environments. This role involves deploying and maintaining the platform in real-world client settings.
Responsibilities
The Forward Deployed Engineer (FDE) is the person who makes the platform work in the real world. This role sits at the intersection of engineering, client operations, and AI implementation — and owns the technical execution of how the platform gets built into each client's environment.
The FDE works directly with clients and the Implementation team, learns how each client's systems and operations actually run, and builds the integrations, automations, and AI solutions that make the platform mission-critical. This is a first-of-its-kind role at the company — the person who takes it will be defining what forward deployment looks like here.
Build integrations between the platform and client systems — ERPs, WMS, TMS, data warehouses — writing real code to connect, extract, and transform data across environments
Deploy alongside clients in their environment — understand how their teams actually operate, where data breaks, and what needs to be built or configured to run reliably
Design, implement, and iterate on AI workflows using the company's platform — agentic flows, prompt engineering, context design, and output evaluation — tuned to each client's specific supply chain use cases
Own the reliability, performance, and continuous improvement of live deployments — monitor outputs, identify failure modes, and fix them without waiting to be asked
Translate what you build and learn in the field into structured product feedback, technical documentation, and reusable playbooks — so the next deployment starts smarter than the last
Profile We're Looking For
You build things: Min. 2-4 years of hands-on engineering experience — Python, REST APIs, SQL — and a portfolio of real integrations or systems you've shipped, not just designed
You operate in ambiguity: comfortable walking into a client environment without a complete spec, asking the right questions, and figuring out what needs to be built — without waiting for perfect requirements
You understand data end-to-end: how it flows across systems, where it breaks, and what it takes to make it clean and reliable enough for AI to use — SQL or equivalent is second nature
Qualification
You own what you shipBased in LATAM or the USBackground in supply chain
Required
You communicate clearly across audiences: can explain a technical integration to a VP of Operations and write clean documentation for an engineer — in both Spanish and English
You own what you ship: high accountability, low ego — you track down the root cause, fix it, and make sure it doesn't happen again
Based in LATAM or the US, available to work across time zones and travel to client sites when needed
Preferred
Background in supply chain, logistics, or operations — you'll understand what stockouts, fill rates, and OTIF mean without needing a glossary
Experience integrating with enterprise systems like SAP, Oracle, or similar ERPs and WMS platforms
Previous experience in a forward-deployed, solutions engineering, or customer-facing technical role
