Coastal Fraud Risk Analyst II at Coastal supporting BaaS program by overseeing FinTech partners with a focus on fraud analysis reviews. Perform monitoring, reviews, and reporting to identify and mitigate fraud risks.
Responsibilities
Facilitate and communicate requests for information from FinTech partners and internal departments.
Track and follow-up on incoming reports of fraud/fraud events, and fraud related communication.
Track fraud reviews, general status, and provide updates to management.
Perform daily monitoring reviews and escalate concerns to Lead or Manager.
Review Partner Policies and Procedures to identify gaps throughout the customer life cycle.
Complete low and medium fraud reviews on events identified internally and externally for BaaS Partners.
Prepare and present to management fraud summaries, analysis, and recommendations.
Remain current with emerging fraud trends.
Provide guidance and best practices to BaaS partners.
Maintain Fraud procedural manuals, job aides, and tools.
Support AI and automation initiatives by documenting requirements, conducting research, assisting with implementation activities, and monitoring outputs to identify issues, exceptions, and opportunities for process improvement and enhancement.
Maintain accurate, complete, and audit-ready records within GRC system.
Qualification
Attention to detail and accuracy a mustCooperative and professional attitudeEDUCATION/EXPERIENCE
Required
Knowledge and understanding of FinTech with a strong fraud analysis and technical background.
Knowledge and understanding of GRC platform(s).
Demonstrated ability to work in a team environment.
Ability to resolve problems with minimal guidance and make general decisions for daily processing.
Ability to interface effectively with other departments and operate in a fast-paced environment with minimum supervision.
Analyze data and trends to identify opportunities for process improvements and operational efficiencies.
Excellent written and verbal communication skills.
Ability to manage multiple tasks/projects and deadlines simultaneously.
Attention to detail and accuracy a must.
Cooperative and professional attitude.
Ability to effectively present information and respond to questions from management, affected departments and our BaaS Partners.
