Ramp The Analyst, Deal Operations at Ramp supports the Sales organization by managing quoting, pricing, and contracting processes. This role ensures compliance with policies and streamlines workflows to enhance sales productivity.
Responsibilities
We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team. You'll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk. You’ll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity.
Quote & contract approvals — review and approve quotes and contract workflows within policy; escalate exceptions with clear context
Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing
Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process
Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable
Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes
Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls
Qualification
1+ years in a Deal Desk environmentExperience with SalesforceExceptional communication skillsExcellent project management instincts
Required
1+ years in a Deal Desk environment, preferably in a high growth SaaS company.
Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools.
Exceptional communication skills, written and verbal.
Excellent project management instincts, with an ability to manage multiple projects at one time.
