We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.

This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.

Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing

Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene

Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders

Act as a frontline support resource for SFDC and CPQ-related questions from Sales

Assist with CRM and CPQ enhancements, including:

gathering and drafting business requirements

supporting user acceptance testing (UAT) and QA

helping roll out new workflows, fields, or guardrails

Contribute to sales and deal desk enablement, including documentation, process guides, and training support

Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement

Deal Operations Analyst

Responsibilities

Qualification

Required

Company

Harvey

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