Accenture Federal Services ServiceNow Sr. Developer (CSM) at Accenture Federal Services leading UX design activities for federal government contracts. Architects design systems and ensures solutions meet federal accessibility requirements.
Responsibilities
Leads user interface and user experience design activities for the Hadlock contract, architecting intuitive, accessible, and mission-focused digital experiences across ServiceNow, custom applications, and enterprise platforms. Provides strategic UX leadership establishing design systems, interaction patterns, and usability standards while mentoring design teams and ensuring solutions meet federal accessibility requirements and user needs. Drives user-centered design practices integrating research, prototyping, and validation throughout the development lifecycle.
Leads end to end UX design processes including user research, persona development, journey mapping, wireframing, and prototyping
Architects design systems and component libraries ensuring consistency across applications and platforms
Conducts user research activities including interviews, surveys, usability testing, and analytics analysis
Develops high fidelity mockups, interactive prototypes, and design specifications using Figma, Adobe XD, or Sketch
Designs ServiceNow portal experiences, service catalog interfaces, and custom application UIs
Establishes UX standards and design patterns aligned with federal accessibility requirements (Section 508, WCAG 2.1)
An active TS/SCI is required and must be willing to obtain polygraph
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:
$116,900—$243,100 USD
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.