Lead Salesforce Admin at Coderoad · LumiJobs

Responsibilities

Lead Technical Migration Execution: Drive the technical transition strategy from legacy Salesforce environments to ServiceNow, serving as the primary bridge and subject matter expert across platforms.
Audit & Inventory Analytics: Conduct a full, comprehensive inventory and dependency assessment of 1,000+ custom dashboards, data models, and recurring (daily, weekly, monthly) reports across multi-brand implementations.
Manage Re-Platforming Roadmap: Architect and prioritize the systematic migration, consolidation, or sunsetting of analytics assets into ServiceNow Reporting and Performance Analytics.
Guide Upskilling & Cross-Training: Leverage platform administration expertise to participate in structured ServiceNow cross-training while leading technical standardizations for reporting across all implementation brands.
Collaborate with Stakeholders: Direct daily synchronization with U.S. client leadership to ensure business continuity, data integrity, and zero loss of mission-critical reporting visibility during the 9-month transition lifecycle.
Salesforce Administration Expertise: Strong track record as a Senior or Lead Salesforce Administrator with deep experience building, optimizing, and auditing large-scale custom dashboards, reports, and underlying data structures.
Migration & Inventory Acumen: Proven ability to manage massive report inventories (1,000+ assets), identifying redundant metrics, streamlining queries, and preparing legacy systems for enterprise platform shifts.
ServiceNow Aptitude: Familiarity with or high readiness to upskill into ServiceNow ecosystem reporting modules, ITSM, or Performance Analytics during the onboarding phase.
Technical Ownership & Leadership: Strong autonomy to run audit frameworks, make operational recommendations, and ensure continuous technical execution with minimal supervision.
Communication & English Fluency: Fluent/Advanced English communication skills (written and verbal) for seamless collaboration with North American client leadership and engineering teams.
What You’ll Love
USA Contractor / 100% Remote

Lead Salesforce Admin

Responsibilities

Qualification

Required

Benefits

Company

Coderoad

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