Digital Tipping Product Lead

New York, NYfull time

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senior

H1B: no

Canary Technologies Senior Product Manager at Canary Technologies leading the Digital Tipping product that enables hotel guests to tip staff digitally. Own the product roadmap and delivery from guest interaction to staff payout integration.

Responsibilities

We’re looking for a Senior Product Manager to drive Canary’s Digital Tipping product, the award-winning platform that lets hotel guests tip and thank staff from their phones. Housekeepers, valets, bell staff and others have long missed out on tips because guests no longer carry cash. Digital Tipping changes that and puts meaningful income and recognition in the hands of the people who make hotel stays great. Tip volume has more than tripled year over year, and we’ve been named Best Digital Tipping Solution in the HotelTechAwards three years running.
This role sits where guest experience, payments and workforce systems meet. A guest scans a QR code or taps a link and tips in seconds. Behind that moment, money has to move accurately and in compliance. It has to reach staff through digital wallets, bank accounts or payroll, and it has to stay in sync with the HR and payroll systems that hotels and management companies run on. Working closely with Product leadership, you’ll own the roadmap and delivery across that loop, from the guest’s first tap to the payout in a staff member’s account.

Company

Canary Technologies

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Source: lever

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