Niural PEO Implementation Specialist at Niural responsible for managing client onboarding and setup across payroll, PEO, EOR, contractor, and Canada payroll services. This role coordinates internal teams and ensures clients are ready for launch.
Responsibilities
Own and manage client implementations from kickoff through go-live.
Serve as the primary point of contact for clients during implementation.
Collect and review required onboarding information, including company details, employee data, payroll history, tax information, benefits information, contractor details, entity details, and required documents.
Coordinate internal setup tasks across Payroll Operations, Benefits, Tax, Global Operations, Engineering, Customer Success, and Sales.
Track implementation milestones, deadlines, missing items, risks, and blockers.
Support payroll setup, including pay schedules, earnings, deductions, employee data, prior payroll information, and payroll history.
Support PEO onboarding tasks as applicable, including employee setup, benefits coordination, tax setup, and client readiness.
Support EOR and global payroll onboarding tasks as applicable, including employee information, salary details, country-specific requirements, and internal handoff to global operations.
Support contractor onboarding setup as needed, including contractor details, payment setup, and required compliance documentation.
Review client and employee data for accuracy before launch.
Help prepare clients for first payroll, first invoice, employee onboarding, or applicable go-live milestone.
Communicate clearly with clients regarding timelines, next steps, required actions, and outstanding items.
Qualification
You’ll thrive in this role ifPayroll implementation experienceHRIS implementation experiencePEO implementation experienceEOR implementation experience
Required
You’ll thrive in this role if:
You are highly organized and comfortable managing multiple client implementations at once.
You enjoy working with clients and helping them through a structured onboarding process.
You are detail-oriented and understand the importance of accurate setup before launch.
You communicate clearly and professionally with both clients and internal teams.
You are proactive about identifying missing information, risks, and blockers.
You can follow a process while also adapting when client needs or timelines change.
You are comfortable working cross-functionally with Payroll, Benefits, Tax, Global Operations, Engineering, Sales, and Customer Success.
You enjoy improving workflows and helping build scalable implementation processes.
At least 2 years of experience in implementation, onboarding, payroll, HRIS, PEO, EOR, global payroll, or client operations.
Strong understanding of payroll onboarding, employee data, payroll setup, and implementation workflows.
Experience working directly with clients during onboarding or implementation.
