archer56 General Manager, FBO leads daily operations, financial performance, and staff management at the Fixed Base Operator facility. The role ensures safety, compliance, and high customer service standards.
Responsibilities
The General Manager (GM) is responsible for the overall leadership, safety, financial performance, and day-to-day operations of our Fixed Base Operator (FBO) facility, Hawthorne Municipal Airport. This includes fuel sales and dispensing, aircraft ground handling, customer service, hangar and ramp operations, facility maintenance, and staff management. The GM serves as the primary point of contact with airport authorities, tenants, vendors, and regulatory agencies, ensuring the facility operates safely, efficiently, and profitably while delivering a high standard of customer service to based and transient aircraft operators.
Operations Management
Own daily FBO operations: fuel sales, line service, towing/marshaling, ramp and hangar scheduling
Enforce HHR-specific noise abatement and airfield restrictions (runup zones, non-movement areas, curfew-adjacent taxi-back limits) across line staff
Coordinate ramp and hangar access/scheduling with Archer flight test and ground-support activity to avoid conflicts with commercial FBO traffic
Maintain compliance with FAA, NATA Safety 1st, NFPA fueling codes, and TSA requirements
Financial Performance
Manage the FBO P&L: fuel margins, hangar/tie-down revenue, and ancillary services
Build and track the annual operating budget and report performance up to leadership
Manage fuel supply and vendor contracts
Lead line service technician team and customer service team
Maintain staff certifications (fueling, ramp safety, hazmat) and drive a safety-first culture appropriate to a tight, mixed-use urban airfield
Qualification
Experience at a constrainedFamiliarity with X1 and TRAQPak FBOExposure to eVTOLAt Archer we aim to attract
Preferred
Experience at a constrained, noise-sensitive urban GA airfield
NATA Safety 1st Line Service Supervisor certification
Familiarity with X1 and TRAQPak FBO
Exposure to eVTOL, advanced air mobility, or flight test ground operations
Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications
At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $132,200 - $165,200. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.
Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.
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