Global Operational Liaison

Project Management: Standardize and accelerate the project timeline, ensuring seamless coordination between cross-functional teams and pushing the projects to closures.

SOP Standardization: Document and maintain formal Standard Operating Procedures (SOPs) for all AR workflows, establishing and designing strict human-in-the-loop validation steps to safeguard financial controls.

AI Automation & Process Innovation

E2E AI Transformation: Act as the operational lead for implementing agentic and non-agentic automation.

Predictive AI Risk Models: Partner with technical teams to deploy the Predictive Account Risk Engine, utilizing billing and consumption telemetry to automatically prioritize collections outreach.

Workforce Scaling: Leverage Intelligent Document Processing (IDP) and automated exception-handling tools to streamline repetitive tasks (such as payment auto-matching in HighRadius), allowing the global operations team to scale efficiently.

Advanced AR Reporting & Analytics

Executive Visibility: Translate complex AR aging, Collections Efficiency Index (CEI), and Days Sales Outstanding (DSO) metrics into high-level liquidity forecasts and risk assessments for leadership. Act as the primary, real-time liaison between the Revenue/Finance leadership team and the AR Operations team to align on data points.

This Role Requires

Accounting & Systems Experience: 5+ years of progressive OTC/AR/FP&A experience in SaaS or technology sectors, with hands-on proficiency in NetSuite, BillingPlatform, Zuora, and HighRadius.

Global Operations & Data Capabilities: Proven track record of coordinating cross-regional teams, analyzing complex financial data, and building structured variance reports.

Lead Accountant - Order to Cash

Responsibilities

Qualification

Required

Preferred

Benefits

Company

New Relic

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