Bell Attendant/Bellhop

Bolt Farm - Whitwell, TNcontract

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On Site

$34k–$39k

H1B: no

Bolt Farm The Bell Attendant/Bellhop at Bolt Farm Treehouse provides guest arrivals and departures service using golf carts, ensuring a warm and efficient guest experience. They maintain the golf-cart fleet and support guest deliveries and property upkeep.

Responsibilities

You're the first and last face of every guest's stay. Bell work, but with golf carts instead of a lobby. You keep our cart fleet clean, charged, and staged for every arrival. Then you meet guests at the lot, load their luggage, drive them to their treehouse villa, and give the walk-through and cart orientation. If you've worked bell or door at a hotel and liked moving fast, this is that job in a much better setting.
Guest arrivals and departures (core)
Greet every guest by name within 30 seconds at the Summit lot, with water and a seasonal touch (chilled towel in summer, warm blanket in winter)
Load and unload luggage, transport guests to the Welcome Dome, and escort them to their villa
Give the villa walk-through and golf-cart orientation, including the safety rules and the waiver
Rinse guest vehicles, wipe tires, and leave a handwritten note under the wiper
Retrieve carts and assist with luggage at checkout, and send guests off warmly
Keep wait times under 5 minutes at the lot and the Welcome Dome
Golf-cart fleet (core)
Wash, charge, and stage carts so the fleet is detailed and ready by 12 PM on turn days (Mon/Wed/Fri)
Stage carts and lockbox keys for after-hours arrivals
Report damage, battery, or road issues right away

Qualification

High-EQ and warmCalm under pressureDetail-obsessedReliablePitch-in mindsetTech-comfortableAvailable eveningsReliable transportation to Whitwell$16

Required

High-EQ and warm. You read people fast and make strangers feel like VIPs. If you've thrived at Chick-fil-A, a luxury hotel, or a top restaurant, we want to talk.
Calm under pressure. Three arrivals at once doesn't rattle you.
Detail-obsessed. A smudged cart or a misspelled name bothers you.
Reliable. You show up early, every time.
Pitch-in mindset. "Not my job" isn't in your vocabulary.
Tech-comfortable. You use radios, mobile checklists, ClickUp, and AI tools to make the work easier. We fund a 90-day ramp to get you fluent.
Valid driver's license and a clean driving record
Able to lift 40+ lbs and walk or stand for long stretches, outdoors in all seasons
Available evenings, weekends (including Sundays), and holidays; turn days (Mon/Wed/Fri) are our heaviest
Reliable transportation to Whitwell, TN (about an hour from Chattanooga)
$16.50 to $18.75/hr
Performance bonus tied to guest NPS and service KPIs, paid retroactively when the gate is met