Client Operations Analyst

Required

• 1-3+ years of experience in a similar role (e.g. business operations, operational support, administration, customer service, client onboarding, account management) ideally within a professional services firm or service delivery center
• Strong organisational and time management skills
• Excellent attention to detail and high level of accuracy
• Ability to manage multiple tasks and prioritise effectively
• Strong communication skills, particularly in responding to queries clearly and efficiently
• Experience with the full Microsoft Office suite
• Legally eligible to work in the country in which the position is located
• Minimum 2 days/week in-office
• Axiom’s total rewards philosophy is to be transparent and equitable with all job candidates.The annual base salary range for this role is $52,000-$57,000, and you will be eligible to participate in our cash bonus plan which on target would be 10% of your base salary for an Analyst role on the Business Operations team. You can also participate in our benefits programs that include healthcare, life and disability coverage, 401K with company match, paid sick and personal time off, paid parental leave and more. Please note that the final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to move up to the next level, the market you are located in, and other business considerations.
• To preserve interview integrity, candidates may use AI tools to prepare for interviews, but may not use AI tools, live transcription, answer-generation tools, or third-party assistance to generate responses during live interview conversations unless Axiom has expressly permitted tool use for a specific exercise or approved an accommodation in advance. For some technical exercises, the interviewer may expressly allow reference materials or AI tools; otherwise, assume they are not permitted.
• Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.