Goveagle Chief of Staff to the CTO at GovEagle owning product management and engineering team operations. Responsible for customer discovery, feature specification, release readiness, and customer health metrics.
Responsibilities
Own the product loop. Run customer discovery and call reviews, turn what you hear into prioritized specs, and own features from definition through launch and adoption.
Run the engineering cadence. With the CTO, run cycle planning and the priorities doc, keep Linear honest, and own release readiness: QA checklists, dogfooding, and the call on whether a release ships.
Own customer health. Define and track new-user retention, stickiness, and account health on our analytics dashboard; build warning flags for at-risk accounts and run projects to move whatever is lagging.
Be the customer's technical voice. Triage support escalations, close the loop on post-call action items, and take the technical half of demos and trials.
Build with AI. Prototype fixes, internal tools, and integrations yourself with AI coding tools; ship in days what used to take a sprint.
Qualification
AI maximalistHave shipped something to real usersTechnical enough to read codeHigh agency and steep slope30 days60 days90 days
Required
AI maximalist: Claude Code, Cursor, or similar are how you build, and you have shipped real things that way. We care about what you can build, not years on a resume.
Have shipped something to real users: a startup you founded, a product you built on a small team, or customer work as a forward deployed or solutions engineer.
Technical enough to read code, debug a failing integration, and hold your own with engineers; no formal CS degree required.
Write clearly enough that a customer's IT lead and our engineers act on the same doc.
High agency and steep slope: you learn fast, chase feedback, and would be comfortable running a company someday.
U.S. citizen (required): this role works inside customer environments subject to export controls.
Able to work in person in New York City four days a week.
Preferred
What Success Looks Like in Your First 90 Days
30 days: Shadowed the CTO on every customer and planning call; reviewed every discovery transcript from the last quarter; shipped your first fix with AI tools.
60 days: Running cycle planning and release QA; first spec shipped by engineering; customer health flags live for every account.
90 days: Own one product area end to end; the CTO is out of the weekly customer support loop; engineering's priorities doc is yours.
GovEagle's AI platform helps government contractors win more work. Our AI agents dramatically reduce RFP response times by helping teams shred requirements, build compliance matrices, deliver exhaustive outlines, and draft compelling narratives. We're well capitalized ($10M from Y Combinator, Strategic Cyber Ventures, Sorenson Capital, and others) and based in NYC.
