Member Value Consultant - AI Assistant

Cedar Rapids, IAfull timeRemote

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senior

H1B: no

Nisc The Member Value Consultant at NISC provides virtual and onsite consulting, training, and adoption services for NISC’s AI Assistant and agentic workflows. The role focuses on advising members on AI best practices and helping them identify and prioritize AI use cases.

Responsibilities

Provide remote and onsite consulting, training, and implementation guidance to Members on using NISC’s AI Assistant and agentic workflows.
Assess Member readiness and identify which teams (such as billing, customer service, engineering, operations, and finance) stand to gain the most.
Interview Member staff to find repetitive, high-effort, or error-prone work that is a good fit for AI, and help prioritize use cases by value, effort, and risk.
Advise Members on best practices for AI use, including workflow design, review and approval steps, prompt standards, and phased rollout.
Coach Member staff on writing effective prompts and structuring requests for their own work.
Develop and deliver role-based training and workshops to internal and external stakeholders as needed.
Create practical learning content such as prompt guides, quick-start sheets, short videos, and peer-use examples.
Document proven workflows as repeatable playbooks and maintain a library of best practices that does not expose any Member’s data.
Build and support a champions program, with one or two power users at each Member who help their own staff.
Agree on success metrics with each Member up front, capture a baseline before rollout, and track usage and adoption over time.
Flag Members whose adoption is stalling and recommend next steps.
Produce clear, concise value summaries that Members can share with their own leadership and boards.

Qualification

Required

Hands-on experience with generative AI tools

Preferred

Knowledge of the Utility and Broadband industries

Company

Nisc

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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generative AI toolsAI Assistantagentic workflows

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