Forward Deployed Product Manager

West Region · Remotefull timeRemote

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senior

$150k–$250k

H1B: no

Spruceid Forward Deployed Product Manager at Spruceid works directly with government customers during discovery, architecture, and design to understand their needs and support deployments. The role involves end-to-end product ownership across digital identity solutions and ecosystem adoption.

Responsibilities

We are seeking a Forward Deployed Product Manager to sit alongside our government customers during discovery, architecture, and design - sometimes while engineering is building - and help them work out what they actually need, and why.
The surface area is broad. One week you may be shaping the roadmap for a statewide digital identity wallet, the next a citizen-facing portal, the next the APIs and microservices underneath. You are responsible for the end-to-end product picture and for understanding how those pieces fit together.
This is not a roadmap-and-quarterly-planning role. We move quickly, put work in front of small pilot groups, and let evidence change the plan. At the same time, this is identity infrastructure, where security, accessibility, and reliability genuinely matter. Knowing what can be iterated on quickly and what absolutely cannot is central to doing this job well. In some cases, you may source and build that pilot group yourself.
CORE RESPONSIBILITIES
CUSTOMER-EMBEDDED DISCOVERY
Work directly with state government partners through discovery, architecture, and design
Understand their users, policy environment, constraints, and workflows first-hand
Look past stated requirements to the underlying problem the customer is actually trying to solve
Act as a trusted product advisor to public sector stakeholders
END-TO-END PRODUCT OWNERSHIP
Hold the full product picture across a statewide wallet, citizen-facing portals, and the APIs and services beneath them
Help partners shape their roadmap and priorities, and make sure what gets built solves the real problem

Qualification

Background in digital identityBackground in education technologyWHY THIS ROLE MATTERS

Preferred

Background in digital identity, IAM / ICAM, credentialing, or authentication systems
Familiarity with accessibility standards, FedRAMP, or NIST frameworks
Experience navigating public sector procurement and contracting environments
Prior engineering or deeply technical systems experience
Experience building or growing multi-sided ecosystems, marketplaces, or platform adoption
Background in education technology, learning and employment records, or workforce development programs
WHY THIS ROLE MATTERS
Shape identity systems that millions of residents will actually use

Company

Spruceid

View company page

Source: ashby

Active within the past hour

Remote-friendly

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APIsmicroservicesdigital identity wallet

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Forward Deployed Product Manager at Spruceid · LumiJobs