Lucidmotors Sales Specialist at Lucidmotors responsible for guiding customers through the sales process, transaction facilitation, and delivery. Focus on providing a seamless and personalized customer experience while meeting sales targets.
Responsibilities
Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions.
Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid
Customer Relationships: Build and nurture customer relationships to foster brand loyalty.
CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement
Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices.
Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences.
Conduct test drives and articulate desired selling points ensuring an exceptional experience while driving Lucid vehicles.
Deliver an exceptional and memorable sales experience that you would personally want to have
Manage end to end transitions for Order to Delivery Management: Support customers with financing/leasing application and Monitor application status, submitted documents and vehicle readiness.
Successful Delivery: Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products and ensuring the overall purchase and financing process is smooth.
Handle registration and facilitation of payment due at signing
Qualification
Microsoft OfficeExceptional communication skillsDemonstrated perseveranceProactive and action-oriented
Required
Availability to work flexible hours including weekends, evenings, and holidays in a retail environment
Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience
Proven track record of achieving individual sales goals.
Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information.
Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge and adaptability.
Demonstrated perseverance, grit, and the ability to prioritize long-term goals over short-term rewards, consistently exhibiting resilience and determination in overcoming challenges.
Keen understanding of automotive market dynamics, financial principles, and industry trends, enabling informed decision making for our customers.
Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency.
Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking.
Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers.
Passionate about electric vehicles and the premium vehicle market.