Responsibilities

CHAOS is scaling quickly, and so is our travel. Engineers, program teams, and field personnel are regularly on complex, multi-leg international itineraries, often to regions with elevated security, health, and geopolitical risk. Today that burden falls on individual travelers and their teams. We are hiring a Travel Manager to own the travel function end to end: administering our travel platform (Navan), supporting travelers before and during trips, building the duty-of-care program that keeps people safe in difficult places, and controlling travel spend without slowing the company down.
This role sits in Finance and reports to the Controller, working day to day with Security, IT, People, and the program teams who travel most. You will own the completion of our Navan rollout, the corporate travel policy, our preferred-vendor programs, and the emergency response playbook for travelers in high-risk locations. The right person is equally comfortable rebooking a stranded traveler on short notice and walking leadership through travel spend trends.
Travel platform ownership (Navan)
Serve as system administrator for Navan: user provisioning, policy configuration, approval workflows, cost-center and department mapping, and integration with our expense and accounting systems.
Lead completion of the Navan migration and drive adoption across the company.
Maintain preferred vendor programs, negotiated rates, and corporate accounts with airlines, hotels, and ground transportation providers.
Own reporting on travel spend, policy compliance, and vendor performance; identify and recommend savings opportunities.
Traveler support and complex itineraries
Act as the primary point of contact for travel questions, changes, and disruptions, including after-hours escalation for travelers in transit.
Plan and book complex multi-leg international itineraries, including travel to remote or high-risk locations with limited commercial options.
Coordinate visas, entry requirements, vaccinations, and country-specific documentation; track passport and visa expirations for frequent travelers.
Partner with program and field teams on advance planning for deployments, test events, and customer site visits.

Travel Manager at Chaos Industries · LumiJobs

Travel Manager

Responsibilities

Qualification

Preferred

Benefits

Company

Chaos Industries

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