Customer Service Representative

El Paso, TX, United Statesfull timeOn Site

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entry

H1B: yes

BoschGroup The Customer Service Representative at BoschGroup organizes daily orders to ensure on-time shipping and communicates with various departments to maintain customer satisfaction. This role requires warehousing and customer service experience and proficiency in Microsoft applications.

Responsibilities

Organize daily orders to ensure correct on-time shipping
Communicate with various departments on topics related to shipping/warehousing
Work closely with planning team to achieve 100% customer satisfaction and zero customer incidents
Verify availability of material required for shipment completion
Conduct analysis in warehouse system to identify shipment delays and execute corrective action
Communicate shipping requirements to warehouse personnel

Qualification

1+ Years of Warehousing Experience1+ Years of Customer Service experienceShipping experienceExcellent communication skillsAbility to work as part of a TeamWarehouse management systemsIndefinite URelocation not available

Required

High School Diploma or GED from in accredited institution
1+ Years of Warehousing Experience
1+ Years of Customer Service experience
1+ Years of Microsoft Applications experience (Word, Outlook, Excel, etc)

Preferred

Shipping experience
Proficient in English Language (Read and Write)
Good computer skills and keyboard proficiency
Excellent communication skills
Ability to work as part of a Team
Warehouse management systems, such as SAP, AS400, etc.)
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
Relocation not available