OpenAI Principal Software Engineer on the ChatGPT Learning team leading design and development of learning products. Responsible for setting technical direction and building scalable backend services and polished interfaces.
Responsibilities
As a Principal Software Engineer on the ChatGPT Learning team, you will set technical direction and lead the design and development of products that help millions of people learn with ChatGPT.
You’ll remain hands-on across the stack, building polished interfaces and scalable backend services. Working closely with product managers, designers, researchers, and platform teams, you’ll bring new model capabilities into everyday learning experiences.
You’ll drive product and design decisions alongside your cross-functional partners, helping define what we build, how it works, and how it serves learners. We’re looking for an engineer with strong product judgment who can turn ambiguous opportunities into clear direction, lead complex initiatives from concept through launch, and raise the quality of the team’s technical work.
This position is based in San Francisco or New York City, with three days each week in the office. Relocation assistance is available to new employees.
Lead end-to-end development of learning experiences in ChatGPT, from early exploration through production and iteration.
Drive product and design decisions with product managers and designers, bringing technical insight, user feedback, and sound judgment to priorities and tradeoffs.
Set technical direction for complex initiatives and guide architecture decisions that support rapid experimentation and long-term reliability.
Build multimodal learning capabilities that combine text, images, voice, and interactive interfaces.
Develop scalable services and APIs to support learning features throughout ChatGPT.
Work with researchers, platform teams, designers, and engineers to prototype ideas and bring new AI capabilities to users.
Improve performance, reliability, and usability across ChatGPT’s learning surfaces, using experiments and user feedback to guide improvements.
Support other engineers through mentorship, code reviews, and clear technical guidance.
Qualification
Required
10+ years of software engineering experience
Track record of shipping high-quality products across the full stack
Experience leading complex technical initiatives and architecture decisions
