Responsibilities

We’re looking for a product-minded Principal Software Engineer to set technical direction, build the systems behind plugins, and improve how models use them. Depending on your focus, you may scale generalist infrastructure and identity-related integrations across products, improve plugin quality at the intersection of backend engineering and applied AI, or work on the product experience itself to drive plugin usage. You’ll lead complex initiatives across teams and own problems from diagnosis and design through implementation and release.
You’ll remain hands-on while driving product and design decisions alongside Product, Design, Research, and engineering partners. You’ll help shape what we build and how it works, translate user and developer needs into clear priorities, and guide technical decisions that balance rapid iteration with long-term reliability and maintainability.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Set technical direction and lead complex initiatives across the Plugin Ecosystem, aligning architecture and execution across teams.
Drive product and design decisions with cross-functional partners, helping define priorities and shape intuitive experiences for users and developers.
Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex.
Build intuitive experiences that help users discover, install, and use plugins to get more done.
Make plugins easier to create, test, publish, update, and share.
Improve when and how models use plugins, from choosing the right plugin to completing a task. Work with Research to diagnose failures and measure improvements as models evolve.
Improve plugin reliability and interaction quality across ChatGPT and Codex, including interactive apps, with clear error messages and recovery paths.
Build consistent permissions, approvals, and admin controls that help individuals and organizations confidently adopt plugins.
Work with developers and partners to turn recurring problems into improvements to the platform, tooling, and documentation.

Principal Software Engineer, Productivity at OpenAI · LumiJobs

Principal Software Engineer, Productivity

Responsibilities

Benefits

Company

OpenAI

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