Abricareinc Branch Director at AbriCare to lead operations, growth, and performance of the North Kansas City branch. Responsible for team leadership, business development, and financial accountability.
Responsibilities
AbriCare is seeking an experienced, hands-on Branch Director to lead the operations, growth, and overall performance of our North Kansas City, Missouri branch.
This is more than an administrative leadership role. We're looking for someone who can take ownership of a business, build and inspire a strong team, develop community partnerships, and deliver exceptional client experiences while maintaining operational and financial accountability.
Reporting to the Regional Vice President of Operations, you'll have the opportunity to make a direct impact on branch success while helping shape the future of a growing home care organization.
Candidates must reside in North Kansas City, Missouri or the surrounding metropolitan area and be available to work on-site at the branch, travel locally for business needs, and maintain an active presence in the communities we serve.
What You'll Be Responsible For
Branch Operations & Leadership
Oversee daily branch operations, including staffing, scheduling, recruiting, payroll, billing, and service delivery.
Lead, coach, and develop office and field teams while fostering a culture of accountability, collaboration, and engagement.
Establish efficient processes, resolve operational challenges, and ensure consistent service delivery.
Drive caregiver recruitment, retention, and workforce stability to meet client demand.
Provide on-call leadership support as needed to address urgent staffing needs, client concerns, and operational matters outside regular business hours.
Business Development & Community Growth
Qualification
Strong organizationalValid driver's licenseMust be at least 21 years of ageExperience managing budgetsKnowledge of Missouri MedicaidWhy Join AbriCare?At AbriCare
Required
We're looking for a leader who combines strong operational judgment with an entrepreneurial mindset and a genuine passion for developing people.
The ideal candidate is someone who can balance competing priorities, make sound decisions, build relationships, and take ownership of results in a fast-paced, growing organization.
Minimum of 5 years of professional work experience.
At least 1–2 years of experience recruiting, supervising, or managing teams.
Must reside in North Kansas City or the surrounding Kansas City metropolitan area.
Ability to work on-site at the North Kansas City branch and travel throughout the local service area as needed.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities and work effectively in a changing environment.
Demonstrated commitment to customer service, team development, and continuous improvement.
Valid driver's license.
Must be at least 21 years of age.
Flexibility to provide on-call support as needed, including occasional evenings and weekends.
Preferred
Leadership experience in personal care services, home care, home health, healthcare operations, or a related service industry.
Experience managing budgets, financial performance, and operational KPIs.
Knowledge of Missouri Medicaid, DHSS, DSDS, and MMAC regulations.
Experience developing referral relationships and driving business growth.
Current Missouri Designated Manager certification or ability to obtain certification within six months of hire.
Why Join AbriCare?
At AbriCare, you'll have the opportunity to do more than manage a branch. You'll help build a business, develop a team, strengthen community relationships, and directly influence the quality of care clients receive.
We're a growing organization where your ideas, leadership, and contributions can make a meaningful impact.