Document issues and communicate with sellers and buyers to reach an optimal resolution according to marketplace guidelines

Ensure orders in the fulfillment flow are solved and returned to the flow for same-day shipment

Develop an understanding of shoe conditions, specifically those that are considered "issues" by GOAT standards

Capable of picking shoes from inventory and processing specific returns and orders to buyers and sellers

Able to take photos quickly and accurately of sneakers

Develop an understanding of GOAT's order statuses to help triage escalated orders

Be able to work in a fast-paced and team environment

We are looking for:

Highly organized with demonstrated attention to detail

Background in dealing directly with customers and suppliers

Willing and able to operate carts, dollies and other moving equipment to move quantities of merchandise

A quick learner, a self-starter, able to work independently, and you're willing (and able) to handle the pressures of an increasing level of responsibility

Decision Center Associate

Responsibilities

Qualification

Required

Benefits

Company

Goatgroup

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