Fanduel Customer Transformation Senior Manager at FanDuel driving innovation in Sportsbook rewards and customer experiences. Manage direct reports and collaborate cross-functionally to launch and scale initiatives.
Responsibilities
Produce insights around media performance, year over year trends, and drivers of acquisition performance
Participate in presentations to drive new business outcomes
Fulfill business inquiries within the casino business
Scope and implement reporting/visualization needs
Support media and growth teams in decision making
Mentor junior analysts on requests and best practices
Qualification
MBA or other graduate degree preferredAn avid sports and gaming fan
Required
6-8 years experience working in an innovation / transformation / strategy capacity; experience in a management consulting role is a plus
2+ years experience in managing or mentoring people
Experience with rewards / loyalty ecosystems preferred
Experience driving and leading complex innovation initiatives preferred
Strong organizational skills and effective at project management
Strong understanding of performance metrics and reporting
Comfortable with querying and logic (SQL knowledge a plus)
Bachelor’s degree or equivalent industry experience preferred
MBA or other graduate degree preferred
An avid sports and gaming fan, and have played FanDuel or competitive products
Knowledge of sports and/or experience working within a heavily regulated industry is a plus
FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
Preferred
Familiarity with programming languages (Python, R)
Familiarity with cloud computing platforms (Databricks)
Familiarity with ELT/data modeling (DBT)
Experience working with colleagues in other countries and time zones
