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BrooksrunningPosted Oct 17, 2026
Manager, Customer Service - Direct to Consumer, Runner Experience
US, Washington, Seattlefull timeOn SiteseniorH1B: no
Brooksrunning Manager, Customer Service - Direct to Consumer leads and manages the Direct-to-Consumer Runner Experience team to deliver best-in-class customer service. Oversees staffing, training, and system needs to scale with organizational growth.
Responsibilities
- Runner First
- We act in the best interest of the runner
- Word is Bond
- We do what we say we’ll do
- Champion Heart
Qualification
We give our all in everything we doThere is no “I” in RunWe stay generous with our humanityKeep MovingWe find ways to move every day
Required
- We give our all in everything we do
- There is no “I” in Run
- We stay generous with our humanity
- Keep Moving
- We find ways to move every day, because joy is kinetic!
Company
Brooksrunning
View company pageSource: lever
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