Actionlife Front Desk Package Attendant responsible for scanning, logging, storing, and delivering packages to residents. Monitors lobby activity and provides shift coverage as needed.
Responsibilities
Scanning and logging of incoming packages in the Management App system
Store received packages in appropriate storage locations (Package Room, Front Desk, etc.)
Retrieve packages from the Loading Dock and transport them to the Package Room
Retrieve packages for residents when requested, logging packages as retrieved in the system
Deliver packages to homeowner units when requested
Perform audit of packages twice daily
Sort, identify, and distribute USPS mail as appropriate
Monitor activity in the Lobby and, when necessary, coordinate on-site personnel to address residents’ and guests’ needs; utilize the Master Phone Directory to contact residents to announce guests and deliveries.
Monitor lobby activity and maintain access control
Provide shift coverage for the Front Desk and Loading Dock, as needed.
Address resident and guest concerns and questions.
Qualification
HospitalityStrong judgment and solutions-orientedProactive customer service approachWhy You’ll Love Working at ActionAt Action Property Management
Required
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
At least 1 year of customer service experience.
Hospitality, luxury retail or fine dining experience is preferred.
Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach
Why You’ll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Preferred
Hospitality, luxury retail or fine dining experience
Hospitality Management college students or recent graduates