Microsoft Copilot Studio Subject Matter Expert (SME)

Required

• 10+ years of professional software development experience, including experience delivering enterprise applications and business-process solutions.
• 5+ years of hands-on Microsoft Power Platform development experience using Power Apps, Power Automate, Dataverse, and related Microsoft 365 services.
• Demonstrated experience designing, building, testing, and deploying, Microsoft Copilot Studio agents.
• Experience integrating Copilot Studio agents with Power Platform components, Microsoft 365 services, approved enterprise data sources, connectors, APIs, and automated workflows.
• Experience configuring topics, instructions, knowledge sources, actions, variables, entities, authentication, and conversation flows in Copilot Studio.
• Experience designing agents that answer from governed knowledge sources, including grounding responses in approved content, testing response accuracy, and defining when an agent should decline to answer or escalate to a human.
• Experience developing Canvas Apps or Model-Driven Apps and configuring Dataverse tables, forms, views, relationships, and business rules.
• Experience troubleshooting Copilot Studio and Power Platform solutions across development, testing, deployment, and production-support activities.
• Experience translating stakeholder and business-process needs into technical requirements, solution designs, implementation recommendations, and prioritized development tasks.
• Experience conducting hands-on technical demonstrations, paired development, and over-the-shoulder knowledge-transfer sessions for technical and nontechnical users.
• Experience working within Agile or iterative delivery environments and collaborating with product owners, project managers, business analysts, developers, and Government stakeholders.
• Experience developing solutions in accordance with organizational security, privacy, accessibility, data-handling, and secure-development requirements.