Hardware Operator

New Lebanon, INfull timeOn Site

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$140k–$200k

H1B: no

Fluidstack Hardware Operator at Fluidstack installs, deploys, and configures server and network hardware in large-scale AI data centers. They provide on-site incident response and support network troubleshooting to maintain system reliability.

Responsibilities

Install, deploy, and configure server and network hardware, and replace parts while keeping asset records accurate
Work rotating shifts or on-call to meet 24/7 SLAs, prioritizing and resolving tickets
Assist network troubleshooting through cabling diagnosis and replacement
Act as first responder on-site for incidents
Provide on-site support across initiatives

Qualification

The below is a starting pointYou troubleshoot server hardware deeplyYou know network protocols (TCP/IPYou'll take on-call and shift workBonusSalary & BenefitsRetirement or pension planHealthGenerous PTO policy

Required

The below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would.
You've deployed and supported server and network hardware in a live data center at scale.
You troubleshoot server hardware deeply: POST, BIOS, PXE, IPMI, BMC, and component-level repair.
You know network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber) well enough to diagnose physical-layer faults.
You work fluently in Linux and resolve tickets efficiently against 24/7 SLAs.
You'll take on-call and shift work, and you support and lift up the technicians below you.
Bonus: Hyperscale or high-density AI infrastructure. GPU server fleets. Scripting (Python, Bash). Structured cabling.
Salary & Benefits
Competitive total compensation package (salary + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.