Fluidstack Network Operator at Fluidstack serves as the Tier 3 escalation point for network and structured-cabling incidents in AI infrastructure. They troubleshoot physical-layer faults and manage structured cabling and fiber infrastructure.
Responsibilities
Serve as the on-site Tier 3 escalation point for network and structured-cabling incidents
Troubleshoot, diagnose, and resolve physical-layer faults and validate repairs
Act as the escalation path for Tier 1 and 2 technicians
Own structured cabling and fiber infrastructure
Interpret device-level diagnostics to confirm physical repair restored connectivity
Qualification
The below is a starting pointYou document rigorouslyBonusSalary & BenefitsRetirement or pension planHealthGenerous PTO policy
Required
The below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would.
You've been the on-site network or cable-plant specialist in a data center, owning physical-layer troubleshooting end to end.
You know structured cabling and fiber deeply (testing, termination, fault isolation) and you read device diagnostics well enough to validate repairs.
You operate as the sole escalation resource on-site and take incidents through to resolution.
You document rigorously, so Network Operations can pick up cleanly when an issue exceeds on-site scope.
Bonus: High-density AI or hyperscale fabrics. Fiber certification (BICSI, Fluke). Optical transport. InfiniBand or high-speed Ethernet.
Salary & Benefits
Competitive total compensation package (salary + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.
Total compensation may also include equity in the form of stock options.