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GoodleapPosted Sep 25, 2026
Contact Center Analyst
West Roseville, CAfull timeOn SiteH1B: yes
Goodleap Contact Center Analyst responsible for managing daily technology operations of GoodLeap's Contact Center. Monitor campaigns in real time and manage reporting and analysis.
Responsibilities
- Manage day-to-day technology operations of GoodLeap's Contact Center
- Monitor multiple campaigns in real time to ensure daily performance goals are met
- Reallocate agents across campaigns as needed to balance workload and service levels
- Manage daily reporting and analysis shared with contact center management
Company
Goodleap
View company pageSource: lever
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