Complex Cyber Claim Specialist

United States - Remotefull timeRemote

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mid

$120k

H1B: yes

Coalition The Complex Cyber Claim Specialist handles intricate cyber claims, coordinating with various vendors and managing litigation related to cyber events. This fully remote role supports underwriting and business development teams while maintaining strong relationships with brokers and partners.

Responsibilities

The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. Claims, as a team, works to find ways to assist our policyholders to find solutions to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary and excess Cyber, Tech, and Media policies and future Executive Risks as well as Management Professional Liability. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors, including breach counsel, incident response providers, defense counsel, and coverage counsel for Coalition and its partner carriers.
This position is fully remote and candidates can be located anywhere in Canada.
Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators, and other vendors
Evaluate full pending of claims and recommend accurate reserves
Manage litigation including third party liability arising from security failure or data breaches, Media and Tech E&O
Maintain accurate and timely file documentation/information in our claims system
Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation
Assess insurance coverage issues
Intelligently guide and track third-party vendors and service providers’ work and spend
Maintain and develop relationships with brokers, risk managers, general counsel, and vendors
Identify settlement opportunities to maximize impact and preserve limits
Collaborate in the defense and resolution of claims

Qualification

Strong coverage backgroundExcellent communication skillsBilingual in English and French

Required

4+ years of experience handling cyber claims
Full Adjuster licence from the Financial Services Regulatory Authority of Ontario (FSRA) or an Adjuster licence from the Québec Autorité des marchés financiers
Strong coverage background
Excellent communication skills
Demonstrated experience working as part of a team and leading a team