Forward Deployed Engineer, Integrations

Los Angelesfull time

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On Site

mid

$150k–$190k

H1B: no

First Resonance Forward Deployed Engineer, Integrations at First Resonance owns customer integrations end to end, from discovery through production reliability. This role involves building reusable connectors and working closely with multiple internal teams and customer engineering.

Responsibilities

Customer integrations, end to end: Discovery and requirements through architecture, estimation, build, test, go-live, documentation, and handoff.
The translation layer: Turn how a customer actually manages parts, BOMs, purchase orders, receipts, inventory, work orders, quality, and engineering changes into a design that holds up in production.
Build-versus-partner calls: Decide when we implement directly, reuse an existing connector, enable the customer’s team, or bring in a systems integration partner — then scope the work, set acceptance criteria, review the quality, and hold delivery to it.
Production reliability: Monitoring, alerting, retries, reconciliation, auditability, and incident response for integrations customers depend on every shift.
Reusable leverage: Convert one-off implementations into connectors, reference architectures, test harnesses, runbooks, and documentation.
Platform feedback: Find the recurring gaps in ION’s APIs, eventing, and data model, and work with Product and Engineering to close them for good.

Qualification

Real depth in API-based integrationManufacturing systems experience — ERPConnectorsBackground in aerospace

Required

6+ years in customer-facing or delivery-oriented engineering — solutions architecture, integration engineering, forward deployed engineering, or technical consulting — where you shipped production code yourself.
Real depth in API-based integration: REST or GraphQL, webhooks, auth protocols, async processing, and data transformation — plus the distributed-systems instincts that go with it, including idempotency, ordering, retries, reconciliation, and observability.
You are comfortable sitting with a customer’s manufacturing or IT team, hearing an ambiguous process description, and leaving with a scoped technical plan.
You write and speak clearly enough to explain an architecture, a tradeoff, and a risk to both a staff engineer and a VP of Operations.

Preferred

Manufacturing systems experience — ERP, PLM, MES, procurement, finance, or warehouse platforms. Names we run into often: NetSuite, SAP, Dynamics 365, Teamcenter, Arena, Duro, SolidWorks PDM.
Integration platforms or middleware such as Prismatic, Boomi, MuleSoft, Workato, or Informatica.
Connectors, SDKs, or developer documentation you built that other people actually used.
Comfort with enterprise security and deployment constraints: SSO/OAuth, audit requirements, regulated or on-premise environments, restricted networks.
Background in aerospace, defense, or advanced manufacturing.

Benefits

Medical
Dental
Vision
401(k)
PTO
Parental Leave
Life Insurance

Company

First Resonance

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Source: ashby

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