Forward Deployed Engineering Leader

Los Angelesfull time

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senior

$180k–$220k

H1B: no

First Resonance Forward Deployed Engineering Leader at First Resonance leads and scales the FDE team, accountable for team quality, deployment portfolio health, and business outcomes. This role involves coaching engineers, shaping architecture and delivery, and managing critical customer situations.

Responsibilities

Build and lead an exceptional FDE team: hire, onboard, coach, retain engineers; set expectations; give feedback; create growth paths
Own deployment portfolio: set priorities, staffing, capacity, milestones, risk management across customer engagements
Raise technical and delivery standards for discovery, architecture, implementation, testing, go-live, documentation, production support, deployment reviews
Lead critical customer moments: executive and technical escalation for strategic deployments, complex integrations, production incidents, tradeoffs
Partner with Sales and Customer Success on technical discovery, scoping, expansion strategy, account planning
Create feedback loop with Product and Engineering to productize repeatable solutions, improve tooling, evolve operating model

Qualification

Experience leading forward deployedExperience with manufacturingFamiliarity with enterprise security

Required

8+ years of relevant experience in software engineering, forward deployed engineering, solutions engineering, technical consulting, or enterprise implementation, including 3+ years managing engineers.
A track record of building and developing high-performing technical teams while improving both delivery predictability and engineering quality.
Strong technical judgment across modern software systems, APIs, integrations, data pipelines, cloud infrastructure, security, and production operations.
Experience owning a portfolio of complex, customer-facing technical programs from discovery through go-live and ongoing operation.
Executive-level communication and commercial judgment: you can align customers and internal leaders, manage scope and risk, and connect technical choices to adoption, expansion, and revenue.

Preferred

Experience leading forward deployed, solutions architecture, professional services, implementation engineering, or technical account teams.
Experience with manufacturing, aerospace, defense, energy, industrial software, ERP, PLM, MES, or other operationally complex domains.
Evidence of scaling a technical services or deployment function while increasing repeatability, margins, or revenue contribution.
Experience partnering with Product and Engineering to turn customer-specific work into reusable platform capabilities.
Familiarity with enterprise security, regulated environments, air-gapped networks, and high-availability production systems.

Benefits

Medical
Dental
Vision
401(k)
PTO
Parental Leave
Life Insurance

Company

First Resonance

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Source: ashby

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