Responsibilities

We are seeking a motivated and high-performing Field Specialist to join our team in New Zealand, supporting the maintenance and performance of Halter’s on-farm hardware infrastructure. In this role, you will be responsible for ensuring our systems are operating efficiently, resolving technical issues quickly, and helping to refine and improve the reliability of our hardware across our customer network.
Note this role is Northland/Auckland based with regular NZ travel.
This is a hands-on position that requires strong technical ability, problem-solving skills, and a proactive approach to field operations. You may find yourself maintaining and upgrading infrastructure one day and deploying new equipment on-farm the next. You’ll be the go-to person for ensuring everything runs smoothly, delivering exceptional service and support to our customers. As a Field Specialist, you’ll work closely with our hardware, product, and customer success teams, ensuring effective collaboration and a strong feedback loop between the field and our Auckland HQ. This role offers the opportunity to make a real impact in transforming New Zealand’s dairy and livestock industry through world-class agri-tech innovation.
What your day could look like
Infrastructure Maintenance: Oversee the upkeep and repair of Halter’s infrastructure to ensure seamless operations.
Hardware Diagnosis: Diagnose any issues with our hardware and feed this information back to the relevant team.
Versatility: Ability to transition smoothly between tasks, from repairing and upgrading infrastructure to delivering towers and collars as needed.
Deployment Support: Provide critical on-site support during farm deployments if needed, troubleshooting issues, and ensuring successful installations.
On-call: Be part of the global on-call roster to support tower-related incidents and proactively find solutions in a timely manner.
Collaboration: Work closely across all of the Halter teams to ensure alignment and successful customer outcomes.
Problem-Solving: Address and resolve technical challenges promptly and effectively, ensuring minimal disruption to farm operations.
Adaptability: Be prepared to manage a variety of tasks, often simultaneously, to meet the dynamic needs of the role.

Field Specialist (Northland) at Halter · LumiJobs

Field Specialist (Northland)

Responsibilities

Company

Halter

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