Implementation Project Manager - Mortgage at Meridianlink · LumiJobs
Remote
mid
$77k–$90k
H1B: yes
Meridianlink Implementation Project Manager at Meridianlink leading end-to-end delivery of mortgage LOS, POS, and core banking system integrations. Responsible for project planning, customer communication, risk and escalation management.
Responsibilities
Schedule and lead major milestone meetings including project kick-off and closure
Create and maintain project plans, resource assignments, milestones, and timelines
Serve as primary point of contact for customers throughout implementation lifecycle
Drive customer engagement and accountability to maintain project momentum
Coordinate project activities with Implementation Analysts and cross-functional resources
Identify, evaluate, document, and communicate project risks and issues
Track and manage implementation-related cases and project administration
Provide regular project status and escalation updates to management
Maintain project management procedures and recommend process improvements
Qualification
3-5 years of relevant experienceFamiliarity with the mortgage industry
Required
Demonstrated capacity to manage multiple complex implementation projects concurrently while balancing competing priorities, timelines, and stakeholder needs.
Demonstrated ability to manage customer expectations, facilitate change management, identify and communicate project risk, and communicate effectively verbally and in writing with both customer and internal stakeholders.
Strong organizational skills with the ability to maintain accurate project plans, documentation, action items, and status reporting across multiple concurrent projects.
Demonstrated ability to work collaboratively in a cross-functional team environment while adapting to changing priorities, project demands, and business needs.
Preferred
3-5 years of relevant experience, specifically leading enterprise software deployments.
Experience utilizing enterprise project management tools. Specific experience with Smartsheet is preferred.
Familiarity with the mortgage industry, mortgage origination software, or financial technology solutions is a strong differentiator but not required.
Experience incorporating AI-powered tools, such as Claude or Microsoft Copilot, into project management, customer communication, documentation, or operational workflows is a plus.