Installation Specialist - Pittsburgh, PA

Pittsburgh, Pennsylvania · Remotefull timeRemote

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mid

$42k–$52k

H1B: no

Spoton Installation Specialist at SpotOn responsible for conducting virtual site surveys and on-site POS hardware installations for restaurant clients. Provides technical escalation support, mentors junior specialists, and improves installation processes.

Responsibilities

Conducting Virtual Site Surveys
Conduct comprehensive virtual assessments, including complex or escalated restaurant sites.
Validate readiness of wiring, electrical infrastructure, networking, and internet performance.
Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks.
Provide technical guidance to clients and vendors to resolve issues.
Collaborate with Project Managers, Technicians, and Engineering to ensure installation success.
Lead follow-ups to confirm remediation and support junior specialists through training and knowledge sharing.
Recommend improvements to survey tools, templates, and internal processes.
Maintain detailed records in internal systems, including photos, diagrams, and survey outcomes.
Conducting Installations
Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls.
Complete cabling, patching, and connectivity setup.