Customer Account Executive at Ironclad HQ · LumiJobs
mid
$144k–$200k
H1B: no
Responsibilities
Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.
Key Skills and Requirements:
At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.
Excellent communication skills, and persistent follow through on commitments to our customers.
Works well with other teams and wants to own projects outside of just closing deals.
Self-sufficient with a strong internal sense of urgency.
