Every American has had a frustrating experience on a .gov site. Almost nobody has seen what it looks like when one gets fixed — a veteran filing a claim in minutes that used to take hours, a park ranger seamlessly checking in families at the gate, a military family getting orders to relocate 3,000 miles and feeling supported in the process.
Kaizen builds the modern alternative to government technology, and is on track to power federal technology serving 100 million residents and public servants within the next 12 months. Almost none of that story is captured today.
We're hiring a Filmmaker/Content Lead to fix that. You'll build and run Kaizen Studio (open to naming suggestions): the creative function that captures Kaizen's work across customers, tells the story of the team building it, and defines how Kaizen shows up to candidates, customers, and investors alike.
This is an individual contributor role to start, and not a marketing generalist role where you inherit a demand-gen calendar. You drive creative efforts with video: customer films, recruiting films, founder pieces, launch content, and whatever else you can dream up to tell these stories well. You get a real budget, real equity, and a real say in the emotion Kaizen evokes.
This is a hybrid role based out of our New York. Candidates must reside or be able to commute to New York City to work out of our office at least four times a week (Monday - Thursday).
Build and run Kaizen Studio. Set the creative direction and visual identity for how Kaizen shows up across every audience: customers, candidates, and investors
Produce cinematic customer films capturing Kaizen's deployments in the field: the ranger at the gate, the veteran filing a claim, the parent enrolling in benefits, the family relocating across the country
Shoot documentary-style, behind-the-scenes footage of the team on the road such as the hours before a big meeting, how various teams collaborate on the ground, and what it looks like to build trust with an agency in person
Run a recurring recruiting film series, covering team events, offsites, day-to-day culture, and the stories behind what draws people to Kaizen’s mission
Produce founder pieces and launch content tied to new federal contracts and deployments as Kaizen scales past 100 people
Own production end-to-end on lean shoots: filming, editing, and delivering finished content without waiting on a crew
Direct and brief contractors (editors, camera operators) on larger productions, making sure their output matches our bar for quality and creativity
