As an FDE, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability.
Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. From there, the work expands: co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance.
You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization to sustain either. You build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment.
Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams.
Lead Claude Code Labs and customer workshops
Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform
Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams
Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans
Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security
Guide adoption programs that scale Claude across engineering organizations and into business teams
Scope engagements: assumptions, risks, milestones, and dependencies
Embed with customer teams to co-build agentic applications on the Claude developer platform
Qualification
Preferred
Background in professional services or consulting
Track record leading developer productivity or developer experience at scale
Vertical experience in financial services, healthcare, or other regulated industries
