Senior Data Center Technician (On-site)

Las Vegasfull timeRemote

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senior

H1B: yes

trace3 The Senior Data Center Technician at Trace3 provides hands-on support and remote hand services for customers, including training and mentoring lower-level resources. The role involves data center infrastructure analysis, cabling installation, and supporting cross-functional teams.

Responsibilities

Under the general direction of the Lead, Data Center Operations, the Senior Data Center Technician will provide hands-on support and remote hand services for customers, train and mentor lower-level resources, complete standard reports, and support cross-functional teams in fulfilling service requests.
*** This is a position with a 100% Onsite requirement and will require some travel***
Data Center Infrastructure & Cabling: 20%
Perform analysis and consulting of customers' IT infrastructure hardware in production; perform walkthroughs with the customer to determine the ability to deliver the project.
Perform structured cabling assessments and provide recommendations.
Install and manage structured cabling infrastructure projects.
Elicit Data Center infrastructure requirements from clients.
Install, terminate, test, and label all cross-connects (copper and fiber) in the data center according to Company best practices.
Support day-to-day operations of the data center and execute medium to large projects.
Troubleshoot physical problems and address issues.
Move and install shelves, power strips, rails, cable management, servers, switches, and other equipment as required.
Compute/Network/Storage support: 45%

Qualification

Experience creating SOP’s

Required

At least six years’ experience in a technical or data center support role.
Experience working with various networking hardware such as multiplexers, routers, and switches.
Experience creating SOP’s, templates, best practices, and providing training.
Manage solutions to objectives and metrics.
Proficient knowledge of common network protocols such as TCP/IP.
Proven experience with fault isolation and troubleshooting networks and computers, including LAN, WAN, and servers.
Familiarity with configuring networking and security equipment.
Familiarity with configuring Microsoft Windows and various versions of Linux.
Experience with data communication issues.
Proficiency in Network troubleshooting tools (ping, traceroute, SNMP).
Ability to work independently and manage multiple priorities and interruptions.
Good understanding of Internet technologies (firewall/router/switch/VPN/DNS/Proxy).

Benefits

Dental
Vision
401(k)
PTO
Annual Bonus
Life Insurance

Company

trace3

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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Must-Have Skills for This Role

Data Center InfrastructureStructured CablingCopper and Fiber Termination

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