Mercury Workplace Experience Specialist at Mercury responsible for daily office operations and culture in the NYC office. Manages office environment, events, vendors, and supports employee experience initiatives.
Responsibilities
Serve as the on-site presence and cultural ambassador for the NYC office every day, welcoming employees, guests, candidates, and visiting teammates.
Own the daily operations of the space — lunch, kitchen, supply stocking, incoming/outgoing mail and deliveries, and visitor management — acting as the first point of contact for office questions and requests, resolving what you can and escalating what needs a broader fix.
Keep the office beautiful, organized, and aligned with Mercury’s aesthetic.
Shape a distinct in-office culture by listening to employee feedback and thoughtfully balancing individual requests with team needs, resources, and the overall workplace experience.
Own monthly office events from concept through execution, building a program of gatherings that reflects Mercury’s culture and draws the local team in.
Manage relationships with onsite vendors (cleaning, catering, snacks, plants, building maintenance) and track facilities and building requests to resolution, operating within your office budget.
Set up desks, meeting rooms, and AV for new hires, guests, and visiting teams, and own the basics of office access and safety (badges, visitor sign-in, emergency procedures).
Support the planning and execution of onsites and company events hosted in the NYC space, as well as broader employee experience initiatives — from All Hands and virtual events to merch production and cultural programs.
Identify and lead improvements to office spaces, systems, and services to meet the evolving needs of a growing team.
Communicate office updates, event invitations, and reminders clearly to the local team.
What Makes You a Great Fit
Excited to be in office M-F, 9:00am - 5:00pm
Qualification
Required
2-3+ years of experience in office management
Excited to be in office Monday to Friday, 9:00am - 5:00pm
