Director, Digital Transformation (Telecom)

Required

• •Consulting pedigree from a top-tier strategy or digital transformation firm preferably at Engagement Manager/Senior Manager/Principal level or above.
• •Advised clients on areas such as B2B identity/authentication modernization, digital vs. assisted-channel shift economics, multi-touch attribution model and API-based partner monetization.
• •Delivered personalization transformation to individual user-level segmentation (not account- or cohort-level only), with implementation completed within compressed timelines.
• •Track record of engagements that extended through implementation oversight, not just strategy recommendation and handoff.
• •Personally accountable, in at least one engagement, for accelerating client-side adoption of a newly deployed digital capability.
• •Demonstrated ability to independently surface and prioritize a client's strategic opportunities mid-engagement, evidenced by specific client examples.
• •Strong command of telecom/CSP client economics: ARPU/ARPA modeling, retention/churn analysis, and digital channel-mix economics, sufficient to build and defend a board-level financial narrative independently.
• •Working knowledge of monetization and commercial models within telecom, including API/partner integration, platform and ecosystem monetization, data-as-a-service, and usage-based or consumption pricing constructs.
• •Executive-grade presentation and reporting: structured governance decks, board-level communication
• •Drive quarterly and annual strategic roadmap cycles with client leadership, designing and facilitating executive workshops to pressure-test priorities, realign the plan to target KPIs, and hold the program accountable for outcomes delivery.
• •Business and financial modeling: ARPU/ARPA, churn/retention, digital channel-mix economics
• •Experimentation and analytics tooling: A/B testing platforms, SQL, dashboarding