Minerva Operations Associate at Minerva manages operational processes including access, equipment, vendors, onboarding, and interview scheduling. The role supports automation efforts by identifying processes to improve.
Responsibilities
We're growing fast across New York and several countries, and every new person, vendor and candidate runs through operations. You keep that machine running and make it run better every month.
This is a generalist seat on a small operations team. You'll run the processes that touch everyone at Minerva: access and equipment, vendors and contracts, and the written procedures behind all of it. You'll also run the logistics for new-hire onboarding and interview scheduling, with our Head of Ecosystem, who owns the new-hire experience and our recruiting process. You'll work next to an engineer whose job is to automate this work, so part of your job is showing them what to automate next.
You report to our COO.
Keep access and devices in order. Who has which tool, and who doesn't anymore, tracked well enough to hand to an auditor.
Run onboarding and offboarding logistics. Accounts, equipment and background checks for hires in New York and abroad, so every first day starts ready.
Keep interviews moving. Schedule loops and chase feedback, so no candidate waits on us.
Manage vendors and renewals. Track contracts and renewal dates, run the intake for new tools, and chase what's overdue.
Write the playbook. Every recurring process gets a documented, current procedure someone else could follow.
Find the next thing to automate. You'll know which steps waste the most time, because you're the one doing them.
1–3 years in operations, people operations, recruiting coordination, office or business operations, ideally at a startup or another fast, scrappy team.
You finish things. Nothing you own falls through.
You're organized enough that a process you run is easy to audit and easy to hand off.
Qualification
1–3 years in operationsStrong organizational skillsAbility to finish tasks reliablyClear writing and communication skillsCuriosity about AI tools
Required
1–3 years in operations, people operations, recruiting coordination, office or business operations
