The Physical Security Operations Manager serves as the corporate representative for CHAOS Industries, Inc. for physical security matters. As CHAOS’s primary manager of the contract security provider, the role oversees the guard force, manages disturbances and incident response, coordinates with local law enforcement, and owns day-to-day physical security operations. The role protects personnel, facilities, classified and export-controlled information, and assets across CHAOS Enterprise locations. It reports to the Head of Global Physical Security and leads a team of Operational Security Specialists.

Serve as the primary contract manager for the contract security provider, including oversight of the guard force contract.

Manage provider performance against service levels and KPIs, with regular performance reviews and corrective action plans.

Manage contract financials, including budgeting, invoice review, and cost control, and support RFPs, renewals, and vendor selection.

Verify that guard personnel meet clearance, training, licensing, and qualification requirements, including armed-guard standards where applicable.

Day-to-Day Operations

Own daily physical security operations, including shift coverage, post staffing, daily reporting, and badge and access issues.

Keep all sites appropriately staffed, including after-hours coverage, and serve as an escalation point (on call: occasional after-hours response).

Oversee security technology, including access control, CCTV, intrusion detection, and the control room, with vendor management, maintenance, and upgrade planning.

Manage visitor, contractor, and badge programs, including cleared and foreign visitor procedures and escort requirements.

Incident Response and Investigations

Respond to disturbances, investigate incidents, and notify required internal and external parties.

Physical Security Operations Manager

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Chaos Industries

More roles at Chaos Industries