Special Projects, Project Management

Help track and manage timelines across internal operations initiatives, ensuring deadlines don't slip

Maintain project documentation in Notion, keeping tasks, owners, and statuses up to date

Communicate client needs and feedback with vendors

Assist in preparing materials for internal meetings — agendas, recap notes, and action items

Follow up with team members on outstanding tasks and flag blockers to the Director of Operations

Help the Director of Operations stay organized across multiple concurrent projects — managing inboxes, priorities, and follow-ups as needed

Support the tracking of cross-functional projects and deadlines

Systems & Process Building

Assist in building and maintaining internal documentation, SOPs, and templates in Notion

Help audit and improve existing workflows across teams

Support the rollout of new tools, templates, and operational frameworks

Operations Intern

Responsibilities