Responsibilities

At Salesloft, our People Operations Coordinator is foundational to a high-performing People team. Each coordinator embeds with their assigned business function(s) (e.g., Engineering, Marketing, Sales) to provide full employee lifecycle support, from offer through exit. As the first point of contact for employees and managers, coordinators deliver high-volume, high-accuracy service across HR transactions, data, leave, employee relations support, and employee questions, creating a consistently excellent employee experience. They partner closely with People Business Partners, keeping the work moving, the data clean, and the PBP fully informed, and work alongside Total Rewards, Benefits and Mobility, and Talent Acquisition so programs run smoothly.
Each coordinator also serves as the expert for an assigned country, bringing local compliance knowledge, language, and time zone coverage to the team. Working within a shared services model, coordinators cover for one another across functions during peak periods and absences, and bring back improvements that strengthen the whole team. This is a broad, high-visibility role and a clear path toward People Business Partner or People Operations leadership.
About 60 - 70% of your time supports your assigned business function(s) and their People Business Partner. That includes lifecycle transactions, employee data, questions, ER support, and the people programs for your pod.
The remaining 30–40% supports the broader People team. You will help Total Rewards with compensation and benefits cycles, partner with People Systems on HiBob, data, and reporting, and support Talent Acquisition through the handoff from offer to onboarding. You’ll also serve as the expert for your assigned country and cover for teammates during peak periods.
The balance shifts with the business calendar. Expect more Total Rewards work during open enrollment and compensation cycles, for example. We review it regularly throughout the year.
This role begins as a three-month contract with the opportunity to convert to a full-time, permanent Salesloft position based on business needs and performance. The contract period gives you the chance to learn the team, the systems and the business function you support, and gives us the chance to work together before making a long-term commitment. We will check in with you along the way so you know how things are going.
On a day-to-day basis, you will:
Lifecycle Administration. Manages the employee lifecycle for the assigned business function, from offer through exit. Prepares offer letters, coordinates background checks and I-9 and right-to-work verification, and runs onboarding and offboarding, including exit surveys, so every transition is accurate and on time.
Employee Data & Records. Maintains accurate employee data in HiBob and ADP for the assigned business function. Processes hires, changes, promotions, transfers, terminations, and org updates, and audits records and personnel files to keep data clean and audit-ready.
HR Case Management. Serves as the first point of contact for employee and manager questions through people@ and HappyFox. Resolves routine requests promptly and escalates complex or sensitive issues to People Business Partners and specialists.
Mobility, & Benefits Support. Serves as the first point of contact for benefits questions and partners closely with the Benefits and Mobility Specialist to keep PBPs informed on mobility cases.
PBP, ER & Programs Support.

Qualification

We are looking for a service-mindedOur People Operations CoordinatorsValues2-4 years in HR operationsStrong attention to detailExperience with process documentationAt Salesloft

Required

We are looking for a service-minded, detail-obsessed People professional who takes pride in getting the work right the first time. You understand that every offer letter, record update, and employee question is someone’s experience of the company, and you treat each one that way. You are comfortable being the first point of contact for employees and managers, and you know when to resolve a request yourself and when to bring in a People Business Partner or specialist. You handle confidential information with discretion and communicate clearly in writing. You are equally at home working through a high volume of transactions and spotting the pattern behind them, and you bring ideas back that make the whole team better. You enjoy partnering with business leaders, adapt easily across time zones and cultures, and want to build toward a career as a People Business Partner or in People Operations leadership.
Our People Operations Coordinators, PBPs and specialists work as one team on a shared goal, and each role has clear ownership. Coordinators are the front door of the People organization: warm, responsive and exact, with the pride in getting it right that earns managers’ and employees’ trust. We are a global team across India, Mexico and the United States, we cover for one another, and we share what we learn so every pod gets better. We take on hard problems together, and we hold ourselves to a high bar for accountability, empathy and execution.Values: Move as One, Evidence over Ego, Lead from the Front, Make Your Mark, Customer-Inspired
Values: Move as One, Evidence over Ego, Lead from the Front, Make Your Mark, Customer-Inspired
2-4 years in HR operations, shared services, or HR administration
Hands-on HRIS experience and a case management tool (JIRA, happy fox, service now, etc.)
Strong attention to detail, discretion with confidential data, and clear written communication
Comfort supporting business leaders and managers, and working across time zones and cultures
Exposure to global employment practices and multi-country HR administration is preferred
Experience supporting a high-growth or sales-led organization is preferred
Experience with process documentation, reporting, or workflow automation is preferred
At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.
We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

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Responsibilities

Qualification

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Benefits

Company

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